Have you recently received a credit report that lists WebBank, or have you recently received a letter from WebBank regarding a declined application?   If so, click here for more information

• Home
• About Us
  • History
  • Business Association and Memberships
  • Officers and Directors
• Products & Services
  • National Financing Programs
  • Commercial Lending
• Cardholder Agreements
• Careers
• Contact Us

Enterprise Risk Manager

Job Title

Enterprise Risk Manager

Location 

Salt Lake City, UT

WebBank

WebBank (the "Bank) is headquartered in Salt Lake City, Utah, and is an FDIC insured, state chartered Industrial Bank organized under the laws of the State of Utah. Through its industrial bank charter, WebBank engages in a full range of banking activities.

The Bank is a leading provider of national revolving and closed-end financing programs. In addition to originating and funding consumer and commercial (small to medium size business) private-label (closed-loop network) and bank card (i.e. MasterCard/Visa) programs the Bank also participates in both new and existing syndicated senior secured loans originated by national and regional financial institutions.

Strategic Partnership Group

Operating in cooperation with third-party vendor relationships ("Strategic Partners), the Bank originates and funds primarily consumer and commercial (small to medium size business) private-label (closed-loop network) or bank card (i.e. MasterCard/Visa) programs ("Strategic Partner Programs). The Bank enters into contractual arrangements with Strategic Partners in which a Strategic Partner will market, administer, and service one of the Banks Strategic Partner Programs under the framework and guidelines established by the Banks policies and procedures and under the direct oversight and supervision of the Bank. 

Oversight and management of Strategic Partners is the joint responsibility of the Strategic Partners Group ("SP Group) and the Compliance Department. The SP Group is responsible for overseeing each Strategic Partner relationship, including management of day to day activities. Program Managers that report into the SP Group function as the single point of contact for each Strategic Partner relationship in order to manage ongoing oversight and supervision of their assigned programs. The Program Managers are supported by Compliance Managers that are also dedicated to specific programs. The focus of the Compliance Managers is to manage and mitigate regulatory risk within their assigned relationship(s) and ensure that each Strategic Partner implements an effective and robust compliance management system.

Job Summary

The Enterprise Risk Manager reports directly to the Chief Compliance Officer. Risk management responsibilities of the position are broad and reach across virtually every area of Bank Operations. In particular, the Enterprise Risk Manager is responsible for evaluating, monitoring, mitigating, and managing all areas of risk associated with Strategic Partners and Strategic Partner Programs, including but not limited to vendor management, technology, and data security. In addition, the Enterprise Risk Manager will take a leading role in managing or collaborating in the management of core risk areas outside of Strategic Partner Programs. These core risk areas will include those associated with deposit operations, product risk management, credit risk management, audit, and legal risk. The Enterprise Risk Manager shall draw upon internal and third-party specialists as needed to help evaluate and manage such risks. The Enterprise Risk Manager shall work under the direction of the Chief Compliance Officer and will work closely with the SP Groups VP Operations and the Banks Chief Credit Officer to evaluate, communicate and mitigate identified risks in credit, compliance, and operational management areas. The Enterprise Risk Manager shall also work closely with, yet independent from, the Program Managers and Compliance Managers to mitigate and eliminate risk within the Strategic Partner Programs. The Enterprise Risk Manager position shall be autonomous from any specific Strategic Partner relationship which shall provide the independence needed to look at Bank-wide risk related to all Strategic Partner Programs. 

Responsibilities

• Responsible for the overall risk management of Strategic Partner Programs as outlined in relevant Bank policies and as directed by the Chief Compliance Officer.
• In collaboration with the Chief Compliance Officer, Executive Management and the SP Group, identify, evaluate and mitigate risks across Strategic Partner programs, including but not limited to Strategic, Operational, Credit, Information Technology and Compliance risks. Assist in the due diligence process and evaluation of new Strategic Partners through the documentation and completion of relevant sections of Strategic Partner Risk Assessments. Provide support and input pertaining to Loan Committee and Board presentations that relate to the analysis and communication of SP Risk.
• Develop a Strategic Partner Contingency Plan prior to the implementation of all new Strategic Partner Programs. Evaluate and enhance current contingency plans as necessary and manage and maintain each Contingency Plan for all existing Strategic Partner Programs annually thereafter.
• Frequent communication (calls, conference calls, testing, site visits) with Strategic Partners to facilitate understanding of risk areas and to enable the clear and concise reporting of the risks associated with each respective Program.
• Identify potential areas of operational vulnerability and risk; coordinate SP Group and Compliance Department activities to ensure the development and implementation of corrective action plans for resolution of issues, and provide general guidance on how to avoid or deal with similar situations in the future. Elevate all high risk findings and concerns to the Chief Compliance Officer.
• On a monthly basis provide the Chief Compliance Officer with a written summary of key activities, developments, and issues for inclusion in the Monthly Compliance Report presented to the Board Compliance Committee.
• Provide leadership as a subject matter expert related to IT and Operational Risk Management initiatives.
• Collaborate with the V.P. Operations in managing the Strategic Partner Oversight Tracking Log with respect to pertinent areas of responsibility across all Strategic Partner Programs. Provide monthly updates on same to Chief Compliance Officer.
• Participate in periodic targeted and annual Strategic Partner Site Visits to assist in the evaluation of the following Strategic Partner risk areas:
• IT and Data Security
  
• Legal/Compliance/Regulatory
  
• Credit
  
• Funding/Liquidity/Interest Rate
  
• Operational
  
• Reputational
  
• Financial
  
• Transactional
  
• Strategic
  
• Country - Foreign Outsourcing
  
• Directly responsible for the management and maintenance of the following Strategic Partner Program Policies and Procedures:
• Information Security
  
• Business Continuity Plan
  
• Records Retention
  
• Vendor Management
  
• Payment Processing / Statement Delivery
  
• Other Policies or Procedures identified by the Chief Compliance Officer
  
• Primary steward of all Bank Risk Assessments including but not limited to the Bank Wide Risk Assessment, Compliance Risk Assessment, IT Risk Assessment, BSA Risk Assessment, Vendor Risk Assessment and Strategic Partner Risk Assessments. The Enterprise Risk Manager will not have direct responsibility for completion of these Risk Assessments but will be responsible for completing applicable areas of each as designated by the Chief Compliance Officer and will also be responsible for coordinating efforts to ensure that each Risk Assessment is concluded within prescribed time frames. The Enterprise Risk Manager will also be responsible for ensuring that the Risk Assessments are carefully reviewed, professionally written and submitted in a timely manner to the Executive Management Team and/or relevant committee for evaluation.
• In collaboration with the applicable Program and Compliance Managers, meet with the Strategic Partners Bank Relationship Manager and Compliance Officer to review risk assessment findings and implement remediation plans as necessary.
• Coordinate the completion of Strategic Partner Program-wide Third-Party Audits or Reviews and submit such Audits or Reviews to the Chief Compliance Officer and Audit Coordinating Committee. Carefully review each Third-Party Audit Report and make sure all management responses are professionally written prior to submission to the Chief Compliance Officer and Audit Coordinating Committee.
• Work closely with and yet independent from Program and Compliance Managers and the Business Development Officer.
• Manage the monthly and quarterly Financial Reviews (Dashboard) of each Strategic Partner.
• Attend Loan Committee and/or Audit Coordinating Committee meetings to present Third-Party Audit and Review reports, financial dashboards, and Annual Risk Assessments. Analyze operational and financial data to identify and evaluate areas of existing and emerging risks.
• Pro-actively manage to the results of any findings identified.
• Assess each Strategic Partners Business Continuity and Disaster Recovery plans as well as their overall IT audit, information security, and systems maintenance programs. Collaborate with Banks IT Manager, Chief Compliance Officer, and VP Ops/Oversight to identify and recommend enhancements as necessary.
• Support the SP Group during periodic SP Group audits by an independent third-party at the direction of the Banks Audit Coordinating Committee.
• Perform additional duties as directed by the Chief Compliance Officer.

Position Requirements

• Bachelors degree and minimum 10 years of consumer and/or commercial financing experience managing Operational Risk, Credit Risk, Compliance and/or Audit functions.
• Strong compliance skills and knowledge of the current banking regulatory environment. CRCM preferred.
• Good people-management and interpersonal skills including the ability to work well in a team or on an individual basis.
• Experience dealing with regulators (FDIC, Utah Department of Financial Institutions) is highly desired.
• Excellent ability to analyze complex issues and identify suitable solutions.
• This position requires travel to client locations equivalent to 20 30% of time.
• Ability to interface effectively with other departments and operate in a fast paced environment with minimum supervision.
• Ability to recognize and focus on critical issues. Flexibility to balance and respond to competing needs within the organization.
• Willing to work flexible schedule.
• Willing to stay after hours to finish special projects.
• Positive attributes include an assertive self starter, with exceptional professional verbal / written skills, who is highly organized and able to work independently to finish assigned projects.
• Solid working knowledge of various computer systems, software and changing technology.
  
• Attention to detail, with the ability to plan strategically and execute tenaciously.

WebBank Privacy Notice  •  UIGEA Policy Notice  •  Copyright © 2012, WebBank

web design by red olive