Introduction:
At WebBank, the basis of each customer relationship is trust
and confidence. As financial services professionals entrusted
with sensitive financial information, we respect the privacy of
our customers and are committed to treating customer information
responsibly.
We are dedicated to protecting your confidential information
and have established standards and procedures to safeguard your
personal information. This notice is to make you aware of how
we treat the personal information we receive about you.
Our Privacy Policy:
It is our policy that we do not disclose nonpublic personal information
about our customers, except as provided by law. Nonpublic personal
information is nonpublic information about you that we obtain
in connection with providing a financial product or service to
you. In particular, we do not provide account or personal information
to nonaffiliated companies for independent telemarketing or direct
mail marketing of any products or services of those companies.
How we collect information:
Information about consumers is accumulated in various ways. Customers
provide some themselves on applications, or other forms. WebBank
develops other data as part of providing a product or service
to a customer. Still other information is obtained from outside
sources such as consumer reporting agencies.
Information we may share with others:
WebBank contracts with service providers to perform marketing
services on our behalf. These service providers promote certain
bank products. Information will be gathered in the application
process that will allow WebBank to establish certain products
and services in your name. We are permitted by law to share all
the information collected with the companies that perform marketing
or other services on our behalf.
Confidentiality:
We will limit the use and collection of information about our
customers to that which is necessary to conduct our business.
We use information to protect and administer your records, accounts
and funds; to comply with certain laws and regulations; to help
us design or improve our products and services; and to understand
your financial needs so that we can provide you with quality products
and superior service.
We do not reveal specific information about your accounts or
other personally identifiable data to parties outside our bank
and companies for their independent use unless:
Limits on Employee Access:
At WebBank, employee access to personally identifiable customer
information is limited to those with a business reason to know such
information. Employees are educated on the importance of maintaining
the confidentiality of customer information and on these Privacy
Principles. All WebBank employees are responsible for maintaining
the confidentiality of customer information.
Security:
We safeguard personal and financial information according to established
standards and procedures. All of our operational and data processing
systems are in a secure environment that protects your account information
from being accessed by third parties.
Our employees are trained to understand and comply with these information
principles.
Information about former customers:
We maintain the same policy about disclosing information about
former customers as we do about current customers.
Complete and Accurate Information:
We continually strive to maintain complete and accurate information
about you and your accounts. Should you ever believe that our records
contain inaccurate or incomplete information about you, please notify
us. We will investigate your concerns and correct any inaccuracies.
Future changes:
We reserve the right to change the procedures and other provisions
in this disclosure at any anytime. If we do, we will notify you
of those changes.
If you have questions:
WebBank recognizes and respects the privacy expectations of our
customers. We want our customers to understand our commitment
to privacy in our use of customer information. As a result of
our commitment, we have developed this Privacy Notice, which is
available to our customers. Customers who have questions about
the Privacy Notice or have a question about the privacy of their
customer information should call us at 1-801-993-5025.